We bring people and evidence to the centre of thinking and doing.

The Centre for Impact & Change provides research, evaluation and impact measurement expertise to the Australian social sector.

The Centre is committed to working with people and organisations to address complex challenges that face Australian communities, and to support organisations to show their impact, and create change.

We are an interdisciplinary team of consultants and collaborators – highly-skilled sector experts, evaluators, researchers, service designers, capacity enhancers, facilitators, critical friends, and those with living and lived experience.

 

Our Services

Strategy & Design

We partner with organisations to embed new strategies, services, and practices.

Impact Measurement

We work with organisations to measure what matters.

Evaluation

We support organisations to design and deliver rigorous and insightful evaluations.

Capability Building

We offer coaching in strategy implementation, and training in evaluation and impact measurement.

"We believe that by placing people and evidence at the centre of decision-making and actions, we help elevate the effectiveness and impact of the organisations we work with".

Our Recent Activity

“Strategy is about making choices, trade-offs; it’s about deliberately choosing to be different.”

We recently kicked off our latest project with Odyssey House – delivering on the next multi-year Odyssey House Strategic Plan. We met with over 100 staff members and explored what could be achieved throughout the next Strategic Plan, using KA McKercher’s Six Mindsets for Co-design.

Learn more about the Six Mindsets for Co-design

Odyssey House NSW is one of Australia’s largest and most successful alcohol and other drugs rehabilitation services. Learn more

Words from our clients

  • “The Centre facilitated our 3-year strategic plan. I loved that Maria & Allison have the experience, care and courage to help a manager see what they might not otherwise see and help them get to where they want to be”

    Executive Officer | Bankstown Community Resource Group

  • “I have been to a lot of these strategy days in 35 years as a researcher, but this was one of the best ones I have been a part of. Allison was exceptional. Her facilitation style was flexible, warm and inviting, and it was clear she had taken the time to prepare and understand the subject matter for the day.”

    Professor Richard Lindley (Deputy Head of Sydney Medical School)

  • “Maria led the Harmony Taskforce project with genuine interest and confidence, providing us with an end to end solution that met all of our performance goals. I appreciated how she interpreted sensitive subject matter in a relatable way, and did so with warmth and care for the young people participating in the Taskforce”

    Ed St John, CEO Courage to Care NSW

  • “What a great workshop. The Centre team allowed everyone to gain some real insight and practical understanding of a complex system - and they did this in an atmosphere of positivity! This is no mean feat.”

    Riki Price | Western NSW Department of Communities & Justice

  • “I love working with Maria. She has a really down to earth, engaging and inclusive style; she consistently comes into a project or activity with fresh eyes, a can-do attitude and an ability to see the big picture and identify a clear path forward. I highly recommend her services”.

    Community Engagement & Co-design Lead | Australian Digital Health Agency

  • “Maria & Danielle were tremendous to work with. They listened from the beginning and built a new QLife service model that is able to deliver real impact for the people who reach out for support. Maria's workshop style was dynamic and engaging, and she has such a great ability to challenge perceptions, encourage meaningful conversations, and to develop a balanced, yet robust solution”

    Mental Health & Suicide Prevention Manager, LGBTIQ+ Health Australia

  • “The Centre has an excellent ability to develop pragmatic solutions to complex problems in the social sector. In developing strategy, they articulate a clear, well-reasoned and ambitious focus, while also ensuring that consideration has been given to what’s required for successful implementation. I always enjoy the opportunity to work with them”.

    Deputy CEO, SANE Australia

Case Studies